Driving loyalty : turning every customer and employee into a raving fan for your brand
Book |
First edition |
Crown Business,
New York :
c2013.
- 1 of 1 Copy Available at Libraries in Niagara Cooperative
- 0 current holds with 1 total copy.
| Branch | Call Number | Location | Holdable? | Status |
|---|---|---|---|---|
| Port Colborne | 658.8343 KAZ | Non-Fiction | Copy hold / Volume hold | Available |
About
Details
- ISBN: 9780385346948
- Physical Description: x, 257 pages : illustrations ; 25 cm.
- Edition: First edition
- Publisher: New York : Crown Business, c2013.
-
General Note:
Includes index.
-
Formatted Contents Note:
Think differently -- Be open to opportunity -- Stay true to your brand -- Engage your workforce -- Lead with empathy -- Deliver dazzling service -- Use technology to delight customers and employees -- Practice full spectrum marketing -- Let customers fuel your growth -- Form lifelong partnerships -- Build a sustainable business.