Difficult conversations : how to discuss what matters most
Book |
Third edition. |
Penguin Books,
[New York] :
2023.
- 0 of 1 Copy Available at Libraries in Niagara Cooperative
- 0 current holds with 1 total copy.
| Branch | Call Number | Location | Holdable? | Status |
|---|---|---|---|---|
| Welland Main | 158.2 Sto | Adult Non-fiction | Copy hold / Volume hold | Checked out |
About
Whether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success.
Details
- ISBN: 9780143137597
- Physical Description: xxiv, 372 pages ; 20 cmprint
- Edition: Third edition.
- Publisher: [New York] : Penguin Books, 2023.